Language Translations

How to Automatically Translate Your Surveys into Over 50 Languages with UserLoop

Welcome to the future of customer feedback! UserLoop now offers an automatic translation feature, enabling your surveys to be accessible in over 50 languages. This groundbreaking feature ensures that you can effortlessly connect with your customers in their preferred language, enhancing the accuracy and relevance of the feedback you receive. Here's a step-by-step guide on how to leverage this feature, including support for Shopify checkout surveys and checkout extensibility.

Step 1: Access Your Surveys

Navigate to the Surveys section within your UserLoop dashboard. Here, you'll find all the surveys you've created.

Step 2: Choose a Survey to Translate

Select the survey you wish to translate. You can translate any survey, including those designed for the Shopify checkout process or using Shopify's checkout extensibility.

Step 3: Select Language Options

In the survey's settings page, look for the Languages option, typically located in the top right corner.

Step 4: Pick Your Languages

After clicking Languages, a list of over 50 languages will appear. Choose the language into which you want to translate your survey. For example, if you're going to translate to French, click Translate survey into French.

Step 5: Review and Edit Translations

UserLoop's AI will translate your survey, including all questions, answers, submit buttons, and thank you messages. Once the translation is complete, you can review each part. The original text will be displayed on the left, with the translated version on the right. You're encouraged to make adjustments to ensure the translation's accuracy and appropriateness.

Step 6: Make Real-Time Adjustments

All translations update in real-time. If you need to make any adjustments, your changes will immediately reflect, ensuring your survey is always accurate and up-to-date.

Step 7: Adding More Languages

To reach a broader audience, go back to the language dropdown menu at any time and select another language for your survey.

Step 8: Updating Translations

If you've made changes to your survey questions or text, updating your translations is straightforward. Hit the Update translation button, and UserLoop will retranslate your survey to include your latest changes.


Your survey is now multilingual and ready to gather invaluable insights from a global audience. Surveys will automatically be shown to customers in their preferred language, offering a seamless and inclusive experience.

Need Help or Have Feedback?

If you have any questions or feedback about the translation feature, please don't hesitate to reach out. Click the chat button in the bottom right of your UserLoop dashboard to contact our support team. We're here to help you maximize your surveys' potential.

Empower your business by breaking down language barriers and engaging with your customers worldwide. With UserLoop's automatic translation feature, your surveys become an even more powerful tool for global engagement and insightful feedback.

Updated on: 14/03/2024

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