Articles on: Settings


UserLoop lets you decide when you're notified about new customer feedback.

Enable or Disable Email Notifications

The master toggle turns all email notifications on or off. When this toggle is enabled you'll get an email whenever a customer leaves you a feedback message.

Only get notifications for positive or negative reviews

If you would prefer only to be notified when you get a bad review, or only when you get a good one, you can set the toggle to match your preferences.

Only get notifications for responses which contain a message

If you enable this option, you'll only get an email notification if the customer leaves you a message.

Updated on: 30/11/2021

Was this article helpful?

Share your feedback


Thank you!