Articles on: Settings

Notifications

UserLoop lets you decide when you're notified about new customer feedback.

Enable or Disable Email Notifications



The master toggle turns all email notifications on or off. When this toggle is enabled you'll get an email whenever a customer leaves you a feedback message.



Only get notifications for positive or negative reviews



If you would prefer only to be notified when you get a bad review, or only when you get a good one, you can set the toggle to match your preferences.



Only get notifications for responses which contain a message



If you enable this option, you'll only get an email notification if the customer leaves you a message.

Updated on: 30/11/2021

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