Responses

The Responses page gives you a central view of every survey response collected across all your surveys. You can find it in the left menu under Responses.

Live Feed

The default view is a Live Feed that shows individual responses in real time. Each row displays:

• User — The customer's email address (or "Anonymous Visitor" if no email was collected).
• Question — The survey question the customer answered.
• Response — The answer they gave.
• Date — When the response was submitted.

Click any row to view the full response details.

Customer View

Switch to Customer View using the toggle at the top of the page. This groups responses by customer, making it easy to see everything a single customer answered across their survey session.

Filtering Responses

Click the Filters button to narrow down your responses. You can filter by survey, date range, and other criteria to find the responses you're looking for.

Exporting Your Data

• PDF Report — Generate a PDF report of your survey responses.
• Export — Download your response data as a CSV file for analysis in a spreadsheet or other tool.

Need Help?

If you have any questions about viewing or managing your responses, reach out to us via live chat and we'll be happy to help.

Updated on: 26/02/2026