Articles on: Checkout Surveys

Auto Proceed Mode

Auto Proceed automatically submits a customer's response and moves to the next question as soon as they select an answer. This creates a smoother survey experience and helps boost completion rates.


How It Works


When Auto Proceed is enabled, customers don't need to click a submit button after each answer. As soon as they tap or click their choice, the survey moves forward to the next question automatically. This is especially useful for single-select and rating questions.


How to Enable Auto Proceed


1. Go to Surveys and select your survey.


2. Click the Design tab.


3. Under the Style sub-tab, find Auto Proceed and toggle it on.


Auto Proceed toggle in Design > Style


Auto Proceed is enabled by default on new surveys.


Need Help?


If you have any questions about Auto Proceed, reach out to us via live chat and we'll be happy to help.


Updated on: 26/02/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!