Order Fulfilled Surveys
UserLoop can send surveys to your customers based on fulfillment events in your Shopify account.
When an order is marked as fulfilled, UserLoop will trigger sending a specific survey to your customer.
![](https://storage.crisp.chat/users/helpdesk/website/56a0660ca9fe7c00/userloop_1npl46d.png)
Custom Delay
You can set a custom delay period. This means once your fulfilment event occurs, UserLoop will apply your custom delay before sending the survey.
![](https://storage.crisp.chat/users/helpdesk/website/56a0660ca9fe7c00/userloop-1_aewxkw.png)
For example, if you set your custom delay to '7 days', UserLoop will send your survey to the customer 7 days after the fulfillment event.
Updated on: 05/10/2023
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